My boat got burglarized while in their possession in their Ft Lauderdale marina and maintenance center. They refused to compensate me for the replacement GPS even though my boat was inside their building.
All they had were a couple of cheap locks and *** cameras to look at after the fact. I haven't heard a peep from management about the incident. They have terrible customer service, which really bugs me since even though I bought the boat from them. By comparison, I own a new Jaguar car and if I stop by the dealer, they wash it and entertain me with coffee and cookies.
They know customer service, something that doesn't exist at Sundance.
Reason of review: Poor customer service.